Yes, we do! We offer international shipping to select countries: Australia, Austria, Belgium, Canada, Czechia, Denmark, Finland, France, Germany, Hong Kong SAR, Ireland, Israel, Italy, Japan, Malaysia, Netherlands, New Zealand, Norway, Poland, Portugal, Singapore, South Korea, Spain, Sweden, Switzerland, United Arab Emirates, United Kingdom. We hope to add more countries in the future!

Please enter in your address into the checkout section to see shipping rates. We offer free shipping with every $150+ order.

Shipping does not include customs, duties or import taxes, you may be responsible on your end. Do check your country's import laws.

Orders are dispatched within 2-3 business days from the date of order placement. Upon processing your order, you will receive an email containing the tracking and shipping details. Should you not receive a shipping confirmation, we encourage you to contact us at team@by-kind.com for further assistance.

If your order has not yet been processed, you are welcome to update your shipping address. Please contact us at team@by-kind.com as soon as possible to make any necessary changes.

When your order is processed, an email with the tracking and shipping information will be sent to you.

The tracking number provided in your confirmation email will allow you to monitor the status of your order.

We hope you love your By Kind products, however we understand sometimes minds can change. Any product you return must be unused and not damaged in any way. You must return the product within 30 days of purchase. To initiate a return, please reach out to our team at team@by-kind.com. Please allow up to 10 days for us to process your return and we will credit back your original payment method (minus shipping fees, if any).

The full list of ingredients is found on each product page under “Ingredients”. Please click on the + sign to see the dropdown.

We take pride in our commitment to cruelty-free products. While most of our ingredients are plant-based, it is important to note that some, such as silk peptides, are not fully vegan due to their animal origin. We are actively exploring alternative ingredients that do not compromise our ethical standards.

Yes! All By Kind products are dermatologist tested and specifically formulated to be gentle and suitable for sensitive skin.

Thank you for your interest in By Kind! We welcome the opportunity to partner with new retailers. Please email our sales team at team@by-kind.com.